Frequently Asked Questions
Everything you need to know about your Sanēa shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5 business days of receiving the package at our warehouse.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.
Are your materials sustainably sourced?
At Sanēa, we prioritize ethical production. Over 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Can I change or cancel my order?
Orders can be modified or cancelled within 60 minutes of placement. After this window, our warehouse begins processing and we are unable to make further changes.